User-centered Design in Developing Countries – A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia

Rahel Bekele; Iris Groher; Johannes Sametinger; Tesfaye Biru; Christiane Floyd; Gustav Pomberger; Peter Oppelt

doi:10.1109/SEiA.2019.00010

User-centered Design in Developing Countries – A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia

Rahel Bekele
, Iris Groher
, Johannes Sametinger
, Tesfaye Biru
, Christiane Floyd
, Gustav Pomberger
, Peter Oppelt

Research output: Chapter in Book/Report/Conference proceeding › Conference proceedings › peer-review

Abstract

User-centered design (UCD) is a well-established development methodology that focuses on the users’ goals and context during the whole design process. This is especially important in software development projects in developing countries, where there is typically a large divergence between the development and the use situation. We are currently conducting a joint research project in which technology enabled maternal and child healthcare is pursued in rural areas of Ethiopia. In this paper, we report our findings and lessons learned from employing a UCD approach to address the challenges stemming from lack of education, training, and mostly illiterate users.

Original language	English
Title of host publication	Symposium on Software Engineering in Africa (SEiA 2019), colocated with ICSE 2019, Montréal, Québec, Canada, May 28, 2019
Pages	11-15
Number of pages	10
ISBN (Electronic)	9781728122786
DOIs	https://doi.org/10.1109/SEiA.2019.00010
Publication status	Published - May 2019

Fields of science

202005 Computer architecture
202017 Embedded systems
102 Computer Sciences
102002 Augmented reality
102006 Computer supported cooperative work (CSCW)
102015 Information systems
102020 Medical informatics
102022 Software development
201305 Traffic engineering
207409 Navigation systems
502032 Quality management
502050 Business informatics

JKU Focus areas

Digital Transformation

Access to Document

10.1109/SEiA.2019.00010

Cite this

Bekele, R., Groher, I., Sametinger, J., Biru, T., Floyd, C., Pomberger, G., & Oppelt, P. (2019). User-centered Design in Developing Countries – A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia. In Symposium on Software Engineering in Africa (SEiA 2019), colocated with ICSE 2019, Montréal, Québec, Canada, May 28, 2019 (pp. 11-15). Article 8818843 https://doi.org/10.1109/SEiA.2019.00010

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title = "User-centered Design in Developing Countries – A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia",

abstract = "User-centered design (UCD) is a well-established development methodology that focuses on the users{\textquoteright} goals and context during the whole design process. This is especially important in software development projects in developing countries, where there is typically a large divergence between the development and the use situation. We are currently conducting a joint research project in which technology enabled maternal and child healthcare is pursued in rural areas of Ethiopia. In this paper, we report our findings and lessons learned from employing a UCD approach to address the challenges stemming from lack of education, training, and mostly illiterate users.",

author = "Rahel Bekele and Iris Groher and Johannes Sametinger and Tesfaye Biru and Christiane Floyd and Gustav Pomberger and Peter Oppelt",

year = "2019",

month = may,

doi = "10.1109/SEiA.2019.00010",

language = "English",

pages = "11--15",

booktitle = "Symposium on Software Engineering in Africa (SEiA 2019), colocated with ICSE 2019, Montr{\'e}al, Qu{\'e}bec, Canada, May 28, 2019",

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Bekele, R, Groher, I , Sametinger, J, Biru, T, Floyd, C, Pomberger, G & Oppelt, P 2019, User-centered Design in Developing Countries – A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia. in Symposium on Software Engineering in Africa (SEiA 2019), colocated with ICSE 2019, Montréal, Québec, Canada, May 28, 2019., 8818843, pp. 11-15. https://doi.org/10.1109/SEiA.2019.00010

User-centered Design in Developing Countries – A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia. / Bekele, Rahel; Groher, Iris ; Sametinger, Johannes et al.
Symposium on Software Engineering in Africa (SEiA 2019), colocated with ICSE 2019, Montréal, Québec, Canada, May 28, 2019. 2019. p. 11-15 8818843.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceedings › peer-review

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AU - Bekele, Rahel

AU - Groher, Iris

AU - Sametinger, Johannes

AU - Biru, Tesfaye

AU - Floyd, Christiane

AU - Pomberger, Gustav

AU - Oppelt, Peter

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AB - User-centered design (UCD) is a well-established development methodology that focuses on the users’ goals and context during the whole design process. This is especially important in software development projects in developing countries, where there is typically a large divergence between the development and the use situation. We are currently conducting a joint research project in which technology enabled maternal and child healthcare is pursued in rural areas of Ethiopia. In this paper, we report our findings and lessons learned from employing a UCD approach to address the challenges stemming from lack of education, training, and mostly illiterate users.

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DO - 10.1109/SEiA.2019.00010

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BT - Symposium on Software Engineering in Africa (SEiA 2019), colocated with ICSE 2019, Montréal, Québec, Canada, May 28, 2019

ER -

Bekele R, Groher I , Sametinger J, Biru T, Floyd C, Pomberger G et al. User-centered Design in Developing Countries – A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia. In Symposium on Software Engineering in Africa (SEiA 2019), colocated with ICSE 2019, Montréal, Québec, Canada, May 28, 2019. 2019. p. 11-15. 8818843 doi: 10.1109/SEiA.2019.00010

User-centered Design in Developing Countries – A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia

Abstract

Fields of science

JKU Focus areas

Access to Document

Other files and links

TEMACC Ethiopia - Technology Enabled Maternal and Child Health Care in Ethiopia

Cite this

User-centered Design in Developing Countries – A Case Study of a Sustainable Intercultural Healthcare Platform in Ethiopia

Abstract

Fields of science

JKU Focus areas

Access to Document

Other files and links

Projects

TEMACC Ethiopia - Technology Enabled Maternal and Child Health Care in Ethiopia

Cite this