Trust between Boundary-Spanning Agents: The Role of Relational Competencies

Isabella Hatak, Dietmar Rößl

Research output: Chapter in Book/Report/Conference proceedingConference proceedingspeer-review

Abstract

Against the background of principal-agent and transaction-cost theoretical considerations, this study addresses the question whether relational competencies relate to trust within cooperative relationships, taking into account also situational and personal factors. In its conclusion, the study presents an experimentally confirmed model (n = 282) that shows the strong causal relationship between relational competencies and trust allowing boundary-spanning agents to exert influence on the development and maintenance of complex cooperative relationships characterized by long-term objectives.
Original languageEnglish
Title of host publicationOpen Journal of Social Sciences
Number of pages6
Volume3
DOIs
Publication statusPublished - 2015

Fields of science

  • 502015 Innovation management

JKU Focus areas

  • Management and Innovation

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