The Impact of UI on Privacy Awareness - Connecting Online Polls and Social Media

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Abstract

Online polls are considered a valuable method of collecting users’ opinions, attitudes and preferences. They also help to increase user engagement, which is a goal of many online publishers, as they seek to understand their target audiences better and therefore want to collect and analyze user data. Gaining access to information from their users’ social network accounts is seen as a significant advance and consequently social login functionality is becoming an increasingly common feature of various web applications. Users appreciate the convenience and benefits of this, but are often unaware of the privacy issues that arise. This study investigated the influence of different types of privacy alert on users’ deci- sions whether to connect an online polling application to a social network, thereby granting access to their social media data in exchange for seeing their friends’ votes. The method used live data from real polls in German- speaking countries and gives insights into user behavior when confronted with requests for Facebook data. Differences in privacy awareness and user decisions between our research and previous studies in laboratory settings are addressed as well.
Original languageEnglish
Title of host publicationHCI in Business, Government, and Organizations
EditorsBo Sophia Xiao, Fiona Fui-Hoon Nah
PublisherSpringer International Publishing
Pages513-525
Number of pages13
Volume10923
ISBN (Print)978-3-319-91716-0
DOIs
Publication statusPublished - 2018

Publication series

NameLecture Notes in Computer Science (LNCS)

Fields of science

  • 102 Computer Sciences
  • 502007 E-commerce
  • 505002 Data protection
  • 505015 Legal informatics
  • 502050 Business informatics
  • 509001 Action research

JKU Focus areas

  • Computation in Informatics and Mathematics
  • Management and Innovation
  • Social and Economic Sciences (in general)

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