Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study

Anna Aumüller; Andreas Winklbauer; Beatrice Schreibmaier; Bernad Batinic; Martina Mara

doi:10.1007/s00779-024-01830-8

Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study

Anna Aumüller
, Andreas Winklbauer
, Beatrice Schreibmaier
, Bernad Batinic
, Martina Mara

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	1021–1032
Number of pages	12
Journal	Personal and Ubiquitous Computing
Volume	28
DOIs	https://doi.org/10.1007/s00779-024-01830-8
Publication status	Published - 28 Aug 2024

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 5 Gender Equality

Fields of science

501012 Media psychology
501 Psychology
501003 Occupational psychology
501015 Organisational psychology
102013 Human-computer interaction
501002 Applied psychology
202035 Robotics
102001 Artificial intelligence
508016 Science communication
509026 Digitalisation research

JKU Focus areas

Digital Transformation

Access to Document

10.1007/s00779-024-01830-8

Cite this

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title = "Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study",

author = "Anna Aum{\"u}ller and Andreas Winklbauer and Beatrice Schreibmaier and Bernad Batinic and Martina Mara",

year = "2024",

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language = "English",

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T1 - Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study

AU - Aumüller, Anna

AU - Winklbauer, Andreas

AU - Schreibmaier, Beatrice

AU - Batinic, Bernad

AU - Mara, Martina

PY - 2024/8/28

Y1 - 2024/8/28

UR - https://www.scopus.com/pages/publications/85202473309

U2 - 10.1007/s00779-024-01830-8

DO - 10.1007/s00779-024-01830-8

M3 - Article

SN - 1617-4909

VL - 28

SP - 1021

EP - 1032

JO - Personal and Ubiquitous Computing

JF - Personal and Ubiquitous Computing

ER -

Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study

UN SDGs

Fields of science

JKU Focus areas

Access to Document

Other files and links

Cite this