Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study

Anna Aumüller; Andreas Winklbauer; Beatrice Schreibmaier; Bernad Batinic; Martina Mara

doi:10.1007/s00779-024-01830-8

Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	1021–1032
Number of pages	12
Journal	Personal and Ubiquitous Computing
Volume	28
DOIs	https://doi.org/10.1007/s00779-024-01830-8
Publication status	Published - 28 Aug 2024

Fields of science

501012 Media psychology
501 Psychology
501003 Occupational psychology
501015 Organisational psychology
102013 Human-computer interaction
501002 Applied psychology
202035 Robotics
102001 Artificial intelligence
508016 Science communication
509026 Digitalisation research

JKU Focus areas

Digital Transformation

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/s00779-024-01830-8

Cite this

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title = "Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study",

author = "Anna Aum{\"u}ller and Andreas Winklbauer and Beatrice Schreibmaier and Bernad Batinic and Martina Mara",

year = "2024",

month = aug,

day = "28",

doi = "10.1007/s00779-024-01830-8",

language = "English",

volume = "28",

pages = "1021–1032",

journal = "Personal and Ubiquitous Computing",

issn = "1617-4909",

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TY - JOUR

T1 - Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study

AU - Aumüller, Anna

AU - Winklbauer, Andreas

AU - Schreibmaier, Beatrice

AU - Batinic, Bernad

AU - Mara, Martina

PY - 2024/8/28

Y1 - 2024/8/28

UR - https://www.scopus.com/pages/publications/85202473309

U2 - 10.1007/s00779-024-01830-8

DO - 10.1007/s00779-024-01830-8

M3 - Article

SN - 1617-4909

VL - 28

SP - 1021

EP - 1032

JO - Personal and Ubiquitous Computing

JF - Personal and Ubiquitous Computing

ER -

Rethinking feminized service bots: user responses to abstract and gender-ambiguous chatbot avatars in a large-scale interaction study

Fields of science

JKU Focus areas

UN SDGs

Access to Document

Other files and links

Cite this