Abstract
Empirical studies performed at the Johannes Kepler University Linz, Austria, have shown deficiencies in traditional methods for business process design as well as ways to eliminate these deviciencies, mainly by increasing user involvement. The studies have demonstrated how a combination of traditional methods can bring this about with methods like participatory observation supported by technology like process modeling tools and video. Furthermore the findings have lead to a methodological mix that represents a concept for Process Prototyping. Process Prototyping can help to solve widespread problems of process desings, such as lack of process quality and lack of acceptance of change. The paper presents results of empirical studies and the concept of Process Prototyping.
| Original language | English |
|---|---|
| Title of host publication | IDIMI 97. Proc. of the 5th Interdisciplinary Information Management Talks |
| Number of pages | 14 |
| Publication status | Published - Oct 1997 |
Fields of science
- 102 Computer Sciences
- 102006 Computer supported cooperative work (CSCW)
- 102015 Information systems
- 102016 IT security
- 501016 Educational psychology
- 502007 E-commerce
- 502014 Innovation research
- 502030 Project management
- 502032 Quality management
- 502043 Business consultancy
- 502044 Business management
- 502050 Business informatics
- 503008 E-learning
- 509004 Evaluation research
- 602036 Neurolinguistics
- 301401 Brain research
- 301407 Neurophysiology
- 303026 Public health
- 305909 Stress research
- 501030 Cognitive science
- 502058 Digital transformation
- 509026 Digitalisation research