Abstract
The modern workplace has been profoundly transformed by the widespread integration of digital technologies, fundamentally changing the way individuals conduct business and interact within their work environments. However, this digital transformation has also created a major problem relevant to both research and practice: the ubiquitous prevalence of work interruptions (e.g., receiving unexpected emails or instant messages while focused on a task). Against this background, we conducted a qualitative study to allow digital business professionals to describe their general perception and management of interruptions. As a result, we validate and refine a category system developed in a previous study on specific interruption types, quantify their outcomes on psychological well-being and work performance, and examine how they are handled, thus filling gaps in the existing literature on interruption perception and management. Overall, this category system can serve as a valuable foundation for future interruption science research.
Original language | English |
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Title of host publication | Proceedings of the 19th International Conference on Wirtschaftsinformatik (WI 2024) |
Number of pages | 17 |
Publication status | Published - 2024 |
Fields of science
- 303026 Public health
- 305909 Stress research
- 102 Computer Sciences
- 102006 Computer supported cooperative work (CSCW)
- 102015 Information systems
- 102016 IT security
- 502007 E-commerce
- 502014 Innovation research
- 502030 Project management
- 509026 Digitalisation research
- 501016 Educational psychology
- 602036 Neurolinguistics
- 501030 Cognitive science
- 502032 Quality management
- 502043 Business consultancy
- 502044 Business management
- 502050 Business informatics
- 502058 Digital transformation
- 503008 E-learning
- 509004 Evaluation research
- 301407 Neurophysiology
- 301401 Brain research
JKU Focus areas
- Digital Transformation