Abstract
Purpose
Governments all over the world have implemented citizensourcing initiatives to integrate citizens into decision-making processes. A more participative decision-making process is associated with an open government and assumed to benefit public service quality and interactive value creation. The purpose of this paper is to highlight the outcomes of open government initiatives and ask to what extent open government participation is related to perceived outcomes of open government.
Design/methodology/approach
Data conducted from a survey among users of a citizensourcing platform and platform data are used to perform non-parametric analyses and examine the relationship between platform participation and perceived outcomes of open government.
Findings
The findings of this paper suggest that active platform usage positively relates to several outcomes perceived by citizens, such as improved …
| Original language | English |
|---|---|
| Pages (from-to) | 438-456 |
| Number of pages | 19 |
| Journal | International Journal of Public Sector Management |
| Volume | 32 |
| Issue number | 5 |
| DOIs | |
| Publication status | Published - Jul 2019 |
Fields of science
- 303016 Hospital management
- 502 Economics
- 502009 Corporate finance
- 502011 Cooperative systems
- 502023 NPO research
- 502033 Accounting
- 502052 Business administration
- 505027 Administrative studies
- 502024 Public economy
- 502031 Public management
JKU Focus areas
- Digital Transformation
- Sustainable Development: Responsible Technologies and Management
