Kundenorientierung als Kernkompetenz

Kurt Matzler

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageGerman (Austria)
Title of host publicationTotal Customer Care
Editors Papmehl, A.;
Pages27-45
Number of pages19
Publication statusPublished - 1998

Fields of science

  • 502 Economics
  • 502052 Business administration
  • 502026 Human resource management
  • 502043 Business consultancy
  • 502044 Business management

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