Abstract
This contribution is based on a long-term study of virtual teams composed of students from over 20 countries. It discusses the success factors and the potential conflicts in virtual teams. Most conflicts do not arise from the task but are rather due to group processes. Cultural factors, such as the need to build relationship with team members can only be transformed into synergies if team members engage in frequent interactions. Cognitive learning about conflict management can increase awareness. However, teams can only learn to deal with conflict through experiential learning and ensuing reflection.
| Translated title of the contribution | Virtual interaction. How can multicultural virtual teams learn to recognize conflict at an early stage and how can they deal with it? |
|---|---|
| Original language | German (Austria) |
| Title of host publication | Von der digitalen zur interkulturellen Revolution |
| Editors | Reutner Ursula |
| Place of Publication | Baden-Baden |
| Publisher | Nomos |
| Pages | 317-334 |
| Number of pages | 17 |
| ISBN (Print) | 978-3-8329-7880-8 |
| Publication status | Published - 2012 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
-
SDG 4 Quality Education
Fields of science
- 503018 University didactics
- 501 Psychology
- 503009 Adult education
- 503008 E-learning
- 509 Other Social Sciences
- 503029 Language teaching research
- 605 Other Humanities
- 503011 Subject didactics of humanities
- 503007 Didactics
- 602007 Applied linguistics
- 602 Linguistics and Literature
- 605004 Cultural studies
JKU Focus areas
- Management and Innovation
- Social and Economic Sciences (in general)
Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver