Intensive WOM-behavior in the healthcare sector – the case of an Austrian hospital’s Facebook site

Birgit Grüb-Martin, Sebastian Martin

Research output: Contribution to journalArticlepeer-review

Abstract

https://link.springer.com/article/10.1007/s12208-020-00250-7
Original languageGerman (Austria)
Number of pages15
JournalInternational Review on Public and Nonprofit Marketing
DOIs
Publication statusPublished - 2020

Fields of science

  • 502 Economics

JKU Focus areas

  • Sustainable Development: Responsible Technologies and Management
  • Transformation in Finance and Financial Institutions

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