Abstract
We will present the central and most important e-government portal of
Austria, help.gv.at, which is hosted by the Austrian chancellery. This portal offers
services at all levels of administration (federal, regional/provincial and
local/municipal) and is therefore the key access point to public online information
and services. Additional partners like chambers are invited to use and integrate
their services into the system. Due to the importance of this web portal design
open for all citizens regardless of a disability or other special needs is of critical
importance. The growing awareness and legal requirements towards accessibility
led to a project to make this key access point to public administration highly
accessible and usable. From the first steps of concept finding till the final technical
implementation and user evaluation accessibility, "design for all" and usability are
key criterias for the new help.gv.at portal.
| Original language | English |
|---|---|
| Title of host publication | Assistive Technology: From Virtuality to Reality - AAATE 2005 (Assistive Technology and Research Series) |
| Editors | Pruski, Alain, Knops, Harry |
| Publisher | IOS Press |
| Number of pages | 5 |
| Volume | 804 |
| ISBN (Print) | 1586035436 |
| Publication status | Published - Aug 2005 |
Fields of science
- 102 Computer Sciences
- 102013 Human-computer interaction
- 102014 Information design
- 102015 Information systems
- 102021 Pervasive computing
- 102022 Software development
- 102024 Usability research
- 102026 Virtual reality
- 102027 Web engineering
- 502007 E-commerce
- 503008 E-learning
- 506002 E-government
- 509002 Disability studies
- 602013 Sign language research
- 202004 Brain-computer interface
- 211902 Assistive technologies
- 302027 Hearing, voice and language disorders
- 102036 Digital accessibility
