@book{2c57710aceee45da9f8f4676e51d3735,
title = "Gesch{\"a}ftsprozesse mit menschlichem Antlitz",
author = "Auinger, \{Franz M.\} and Max Dallinger and Gruber, \{Sabine Maria\} and Andrea H{\"o}randtner and Oliver Lindlbauer and Angelika Mittelmann and Veronika Pilsl and Erich Platzer and Bernhard Starzer-Eidenberger",
editor = "Markus Gappmaier and Heinrich, \{Lutz J{\"u}rgen\}",
year = "1998",
month = dec,
language = "Deutsch ({\"O}sterreich)",
isbn = "978-3854871293",
volume = "1",
series = "Schriftenreihe: Wissens- und Proze{\ss}management",
edition = "1",
}