@book{9e5b2853fd2d4c19bce8d5f1fb3497ba,
title = "Gesch{\"a}ftsprozesse mit menschlichem Antlitz",
author = "Auinger, {Franz M.} and Daniel Baillon and Max Dallinger and Wilhelm Geisbauer and Gruber, {Sabine Maria} and Andrea H{\"o}randtner and Oliver Lindlbauer and Angelika Mittelmann and Veronika Pilsl and Erich Platzer and Bernhard Starzer-Eidenberger",
editor = "Markus Gappmaier and Heinrich, {Lutz J{\"u}rgen}",
year = "2000",
month = may,
language = "Deutsch ({\"O}sterreich)",
isbn = "978-3854871293",
volume = "1",
series = "Schriftenreihe: Wissens- und Proze{\ss}management",
edition = "2",
}