Evaluierung von Managementsystemen.

Translated title of the contribution: Evaluation of Managementsystems

Peter Putz

Research output: ThesisDoctoral thesis

Abstract

The assessment of merit and worth is still a largely unsolved problem within the field of human resource management. Thereby the approaches of an established evaluation discipline, which has primary developed in the context of governmental programs in the USA, stayed unnoticed. Here it is proposed that there are many uses for evaluation procedures in companies. After a short review over the development of modern evaluation part I. presents three well-known approaches in depth: Michael Scriven?s "pure science" of evaluation, the "Fourth Generation Evaluation" of Egon Guba and Yvonna Lincoln and the "Utilization Focused Evaluation" of Michael Patton. In contrast to this approaches it is shown that audits (as they are e.g. part of the ISO-9000 standards) have considerable limits in their mode of investigation and that they can be characterized as exception reporting. Part II. shows that the operationalization of an evaluation approach depends of it concrete applica-tion field (context). The distinction between general logic and working logic makes it possible to develop a procedural and contentspecific frame of the evaluation of managementsystems (MSE). In a following exam-ple the evaluation of a leadership-systems is described and at the same time assessed (metaevaluation). Part III. deals with various uses of MSE in the context of companies and emphases the problematic of deducing recommendations.
Translated title of the contributionEvaluation of Managementsystems
Original languageGerman (Austria)
Publication statusPublished - 1997

Fields of science

  • 502 Economics
  • 502015 Innovation management
  • 502026 Human resource management
  • 502043 Business consultancy

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