Abstract
Cooperative business processes are in the centerpiece of the work organisation of enterprises and public institutions. For some years already workflow management systems (WFMS) for the support of business processes have been offered. While there is an ever increasing number of products available on the market, the question of potential benefits of this technology cannot be answered satisfactorily by applying common evaluation methods. Laboratory studies are a suitable method for the prognosis of consequences of the application of technology. In this context a laboratory study is the scientific study of WFMS in an artificially created reality, namely the laboratory. The paper describes the design and findings of two workflow laboratory studies.
| Translated title of the contribution | Evaluation of Workflow Management Systems in Laboratory studies |
|---|---|
| Original language | German (Austria) |
| Title of host publication | Wirtschaftsinformatik - Ergebnisse empirischer Forschung |
| Number of pages | 14 |
| Publication status | Published - Mar 1997 |
Fields of science
- 102 Computer Sciences
- 102006 Computer supported cooperative work (CSCW)
- 102015 Information systems
- 102016 IT security
- 501016 Educational psychology
- 502007 E-commerce
- 502014 Innovation research
- 502030 Project management
- 502032 Quality management
- 502043 Business consultancy
- 502044 Business management
- 502050 Business informatics
- 503008 E-learning
- 509004 Evaluation research
- 602036 Neurolinguistics
- 301401 Brain research
- 301407 Neurophysiology
- 303026 Public health
- 305909 Stress research
- 501030 Cognitive science
- 502058 Digital transformation
- 509026 Digitalisation research