Characteristics of Digital Platforms from a B2B Perspective – A Systematic Literature Review

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Abstract

This paper aims to identify characteristics of digital platforms and their specific manifestations in the B2B domain. Therefore, we conduct a systematic literature review of relevant IS journals and conferences to analyze platform characteristics from a B2B perspective. We determine that researchers use different terms homogeneously for the B2B platforms, eg, IoT, IIoT, or digital industrial platform. Commonly analyzed characteristics in B2C—network effects and scalability, pricing and competition, platform openness, value co-creation and generativity, boundary resources, platform governance and control—can also be observed in the B2B domain but with different results and challenges, to which we propose avenues for future research. This paper contributes to the understanding of digital B2B platforms in IS literature by structuring existing research on B2B platforms and by providing starting points for future work.
Original languageEnglish
Title of host publicationPACIS 2022 Proceedings, 26th Pacific Asia Conference on Information Systems
Number of pages18
Publication statusPublished - 2022

Fields of science

  • 303026 Public health
  • 305909 Stress research
  • 102 Computer Sciences
  • 102006 Computer supported cooperative work (CSCW)
  • 102015 Information systems
  • 102016 IT security
  • 502007 E-commerce
  • 502014 Innovation research
  • 502030 Project management
  • 509026 Digitalisation research
  • 501016 Educational psychology
  • 602036 Neurolinguistics
  • 501030 Cognitive science
  • 502032 Quality management
  • 502043 Business consultancy
  • 502044 Business management
  • 502050 Business informatics
  • 502058 Digital transformation
  • 503008 E-learning
  • 509004 Evaluation research
  • 301407 Neurophysiology
  • 301401 Brain research

JKU Focus areas

  • Digital Transformation

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