Agile Requirements Engineering for a Social Insurance for Occupational Risks Organization: A Case Study

Mario Pichler; Hildegard Rumetshofer; Wilhelm Wahler

Agile Requirements Engineering for a Social Insurance for Occupational Risks Organization: A Case Study

Mario Pichler, Hildegard Rumetshofer, Wilhelm Wahler

Institute for Application-oriented Knowledge Processing

Research output: Chapter in Book/Report/Conference proceeding › Conference proceedings › peer-review

Abstract

The objective of this paper is to report on the challenges and experiences gained during a three years multidisciplinary software development project in the insurance domain, focusing on the employed requirements process. Although, there has been consensus on an agile development process among the project partners, this approach stands in some contrast to the traditional (standardized or regulated) development processes commonly employed in the insurance domain, or general, in the public sector. The lessons learned of applying an agile requirements process under the conditions of traditional processes at the customer's site; geographically distributed offices of the customer and development team; diverse interests of involved customers' departments, administrative and operational staff; limited availability of field workers etc. are provided as recommendations for other research and development institutions. Thereby, the viewpoint of each project partner, including the customer's perspective, is described.

Original language	English
Title of host publication	14 th IEEE International Requirements Engineering Conference 2006, Minneapolis/St. Paul, Minnesota, USA, Sept. 11-15,2006.
Editors	Martin Glinz, Robyn Lutz
Place of Publication	Los Alamitos, California
Publisher	IEEE Computer Society
Pages	251-256
Number of pages	6
ISBN (Print)	0-7695-2555-5
Publication status	Published - Sept 2006

Publication series

Name	Proceedings of the IEEE International Symposium on Requirements Engineering
ISSN (Print)	1090-705X

Fields of science

102001 Artificial intelligence
102006 Computer supported cooperative work (CSCW)
102010 Database systems
102014 Information design
102015 Information systems
102016 IT security
102028 Knowledge engineering
102019 Machine learning
102022 Software development
102025 Distributed systems
502007 E-commerce
505002 Data protection
506002 E-government
509018 Knowledge management
202007 Computer integrated manufacturing (CIM)
102033 Data mining
102035 Data science

Cite this

Pichler, M., Rumetshofer, H., & Wahler, W. (2006). Agile Requirements Engineering for a Social Insurance for Occupational Risks Organization: A Case Study. In Martin Glinz, Robyn Lutz (Ed.), 14 th IEEE International Requirements Engineering Conference 2006, Minneapolis/St. Paul, Minnesota, USA, Sept. 11-15,2006. (pp. 251-256). Article 1704070 (Proceedings of the IEEE International Symposium on Requirements Engineering). IEEE Computer Society.

Pichler, Mario ; Rumetshofer, Hildegard ; Wahler, Wilhelm. / Agile Requirements Engineering for a Social Insurance for Occupational Risks Organization: A Case Study. 14 th IEEE International Requirements Engineering Conference 2006, Minneapolis/St. Paul, Minnesota, USA, Sept. 11-15,2006.. editor / Martin Glinz, Robyn Lutz. Los Alamitos, California : IEEE Computer Society, 2006. pp. 251-256 (Proceedings of the IEEE International Symposium on Requirements Engineering).

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abstract = "The objective of this paper is to report on the challenges and experiences gained during a three years multidisciplinary software development project in the insurance domain, focusing on the employed requirements process. Although, there has been consensus on an agile development process among the project partners, this approach stands in some contrast to the traditional (standardized or regulated) development processes commonly employed in the insurance domain, or general, in the public sector. The lessons learned of applying an agile requirements process under the conditions of traditional processes at the customer's site; geographically distributed offices of the customer and development team; diverse interests of involved customers' departments, administrative and operational staff; limited availability of field workers etc. are provided as recommendations for other research and development institutions. Thereby, the viewpoint of each project partner, including the customer's perspective, is described.",

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Pichler, M, Rumetshofer, H & Wahler, W 2006, Agile Requirements Engineering for a Social Insurance for Occupational Risks Organization: A Case Study. in Martin Glinz, Robyn Lutz (ed.), 14 th IEEE International Requirements Engineering Conference 2006, Minneapolis/St. Paul, Minnesota, USA, Sept. 11-15,2006.., 1704070, Proceedings of the IEEE International Symposium on Requirements Engineering, IEEE Computer Society, Los Alamitos, California, pp. 251-256.

Agile Requirements Engineering for a Social Insurance for Occupational Risks Organization: A Case Study. / Pichler, Mario; Rumetshofer, Hildegard; Wahler, Wilhelm.
14 th IEEE International Requirements Engineering Conference 2006, Minneapolis/St. Paul, Minnesota, USA, Sept. 11-15,2006.. ed. / Martin Glinz, Robyn Lutz. Los Alamitos, California: IEEE Computer Society, 2006. p. 251-256 1704070 (Proceedings of the IEEE International Symposium on Requirements Engineering).

Research output: Chapter in Book/Report/Conference proceeding › Conference proceedings › peer-review

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Pichler M, Rumetshofer H, Wahler W. Agile Requirements Engineering for a Social Insurance for Occupational Risks Organization: A Case Study. In Martin Glinz, Robyn Lutz, editor, 14 th IEEE International Requirements Engineering Conference 2006, Minneapolis/St. Paul, Minnesota, USA, Sept. 11-15,2006.. Los Alamitos, California: IEEE Computer Society. 2006. p. 251-256. 1704070. (Proceedings of the IEEE International Symposium on Requirements Engineering).