Abstract
Software systems are nowadays often configured by sales
people, domain experts, or even customers instead of engineers.
Configuration tools communicate the systems’ variability
to these end users and provide guidance for selecting
and customizing the available features. However, even
if a configuration tool creates technically correct systems,
addressing the specific needs of business-oriented users remains
challenging. We analyze existing configuration tools
to identify key capabilities for guiding end users and discuss
these capabilities using the cognitive dimensions of notations
framework. We present an implementation of the capabilities
in our configuration tool DOPLER CW.We performed a
qualitative investigation on the usefulness of the tool’s capabilities
for user guidance in product configuration by involving
nine business-oriented experts of two industry partners
from the domain of industrial automation. We present key
results and derive general implications for tool developers.
| Original language | English |
|---|---|
| Title of host publication | ASE 2012, Proceedings of the 27th IEEE/ACM International Conference on Automated Software Engineering |
| Publisher | ACM |
| Pages | 110-119 |
| Number of pages | 10 |
| ISBN (Print) | 9781450312042 |
| DOIs | |
| Publication status | Published - Sept 2012 |
Fields of science
- 102 Computer Sciences
- 102009 Computer simulation
- 102011 Formal languages
- 102013 Human-computer interaction
- 102029 Practical computer science
- 102022 Software development
- 102024 Usability research
JKU Focus areas
- Computation in Informatics and Mathematics
- Engineering and Natural Sciences (in general)
