Banking Bots: Zur Akzeptanz maschineller Dialogsysteme im finanzspezifischen Kundenservice.

Project: Contract researchIndustry project

Project Details

StatusFinished
Effective start/end date01.06.202031.05.2023

Collaborative partners

Fields of science

  • 202035 Robotics
  • 102013 Human-computer interaction
  • 501002 Applied psychology
  • 501012 Media psychology
  • 102001 Artificial intelligence
  • 508016 Science communication
  • 509026 Digitalisation research

JKU Focus areas

  • Digital Transformation