Customer deviance within retailing: Manager's emotional support and employees' affective wellbeing

Date made available	26 Mar 2025
Publisher	Elservier
Date of data production	28 Mar 2022 - 19 Apr 2022
Geographical coverage	UK

Fields of science

• 502 Economics

JKU Focus areas

• Sustainable Development: Responsible Technologies and Management

Contact person

• Kathrin Mayr

• DOI

  10.1016/j.jretconser.2023.103291

Access Dataset

• http://dx.doi.org/10.13140/RG.2.2.28615.20642

Research output

Research output per year 2023 2023 2023

• 1 Article

Research output per year

Research output per year

• Customer deviance in retailing: Managers’ emotional support and employees’ affective wellbeing

  Mayr, K. & Teller, C., Feb 2023, In: Journal of Retailing and Consumer Services. 72, 103291, 12 p., 103291.

  Research output: Contribution to journal › Article › peer-review

  Open Access

Datasets

• Read me file - data analysis Customer deviance in retailing

  Mayr, K. (Creator) & Teller, C. (Creator), Research Gate, 02 Apr 2025

  DOI: 10.13140/RG.2.2.23785.20324, https://www.researchgate.net/publication/390426100_READ_ME_FILE_-_Customer_deviance_in_retailing

  Dataset

Cite this

• DataSetCite

Mayr, K. (Creator), Teller, C. (Contributor) (26 Mar 2025). Customer deviance within retailing: Manager's emotional support and employees' affective wellbeing. Elservier. 10.1016/j.jretconser.2023.103291