Value Drivers für Cost and Value Engineering for Software

Description

When following the principles of value-based software engineering in DevOps, business, customer satisfaction, and engineering considerations need to be balanced to develop and operate the software in a manner that satisfies the different stakeholders’ expectations. This, however, requires knowing the relevant quality metrics covering these value-oriented expectations, and potential sources for their measurement. In this paper we present a categorization of value-oriented quality metrics that are practically relevant in DevOps. Therefore, we conducted an online survey with practitioners who assessed the relevance of 61 value-oriented metrics in DevOps, gathered from a preceding systematic mapping study. We grouped these metrics into 10 categories, based on financial, customer satisfaction, value proposition, and creation perspectives. Also, we examined the frequency of particular steps at which these measures accrue and identified their most relevant data sources. The participants rated metrics for feature reliability, performance, as well as test and development efficiency as most relevant for value-oriented DevOps. According to the participants, our collection covers all relevant metrics for addressing financial and market and feature usability aspects. Participants missed further detailed metrics for resource efficiency, software architecture, test and development efficiency. We analyzed the participants’ responses qualitatively and present additional relevant metrics for these categories.

Period	05 Mar 2021
Event title	Siemens Workshop, Videokonferenz, March 5, 2021.
Event type	Other
Location	AustriaShow on map