Self-recovery after self-service technology failures: do motivations and self-efficacy matter?

Yen Ting Helena Chiu
, Dung Minh Nguyen
, Katharina Hofer

Abteilung für Internationales Marketing

Publikation: Beitrag in Fachzeitschrift › Artikel › Begutachtung

Originalsprache	Englisch
Seiten (von - bis)	1195-1212
Seitenumfang	18
Fachzeitschrift	International Journal of Retail and Distribution Management
Volume	51
Ausgabenummer	9/10
DOIs	https://doi.org/10.1108/IJRDM-10-2022-0411
Publikationsstatus	Veröffentlicht - 27 Nov. 2023

Wissenschaftszweige

502 Wirtschaftswissenschaften

JKU-Schwerpunkte

Digital Transformation
Sustainable Development: Responsible Technologies and Management

Zugriff auf Dokument

10.1108/IJRDM-10-2022-0411

Andere Dateien und Links

Verknüpfung zur Publikation in Scopus

Dieses zitieren

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